You can do so by going back into your chat settings and toggling the autoresponder button to "OFF." Your clients will continue to see your autoresponder message until you disable the chat autoresponder. I am on vacation, and unable to view this message until I return, on.In the mean time, if you have any questions, please check out my website - I look forward to answering your questions!" "Hi! I have received your message, and will respond within 24-48 hours.Click the "Chat Settings" link towards the bottom of the chatbox, below your list of conversations.However, if you prefer, you can turn this setting "OFF."Īlternatively, you can also go directly to your chat inbox: This will allow you to still stay informed of the messages you receive. If you prefer, there is an additional setting to receive "Chat Notifications" while Chat Autoresponder is on. Edit the message you'd like your clients to receive.Press "Edit" and turn "On" Auto Responder.Navigate to "Settings" (within the gear icon at the top right of your Healthie platform) You'd like clients to know that your office has received their message and will be in touch.You'd like clients to know that they should expect a delay of 24-48 hours (or a time of your choosing) before a response will be sent.You're going on vacation / will be out of office and unable to respond to chat messages. ![]() ![]() There may be times in which you'd like clients to receive an automatic Chat message from you.
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